This isn’t really a thorough, ground breaking analysis but…profit maximizing corporations suck. There is no excuse and here’s why: Dell, maybe you own a computer made by these guys, utilizes a strategy called 3-7. It’s pretty simple, three out of ten computers are efficiently produced and are expected to be immune from any major problems. The other seven computers will be prone to problems and will require some kind of repair work. This business model works out wonderfully for Dell because people who encounter a computer that requires repair will send it back for service (back to India where the repair will be incredibly cheap) OR buy another computer (Dell hopes it’s one of their “3” models that costs only $500) all together, figuring it’s too much of a hassle to wait for a repair. Dell doesn’t mind repairing computers or assisting people in their difficulties. Their cheaply manufactured products will make them a shit load of money in sales and cost them only slightly in expenses and production. This kind of profiting off of bad things happening is not uncommon. It’s been around for years — the automotive industry has been a consistent example over the years of purposely making shoddily and unsafe parts and accessories. That’s because the cost of repair (paying damages to victims of an “accident” OFTEN subsidized by the government through TAXPAYER monies) is minutely important relative to profit, which will always be there. It can and has been argued that many industries make money off of bad things happening. And honestly I don’t feel like I am in the business to propose a lasting solution to this terrible problem. Social business is a start, perhaps most feasible in an industrial age like ours.